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Exchanges and Refunds
All sales are final, no refunds. Subscribers may exchange tickets for another night or performance with no exchange fee; single ticket exchanges are subject to a $5 exchange fee. Please return your tickets to our office at least one business day prior to the performance. If your tickets are in will-call, and you need to exchange them, contact the Box Office at least one business day prior to the performance. Exchanges are subject to availability and an upgrade fee may apply.
Fees and Extra Charges
CU Presents does not charge any extra fees for tickets purchased in person, by mail, or on the phone. We must charge service fees for online purchases because of fees we pay to our online ticketing service provider. Online service fees are $3 per single ticket and $8 per season ticket.
Inclement Weather and Event Cancellations
In the event of inclement weather, CU Presents events will be held as scheduled unless the CU-Boulder campus is closed. To find out more information about whether the campus is open, please visit www.colorado.edu/safety/closure.html or call 303-492-5500. In the event the campus is closed and an event is cancelled, CU Presents will try to reschedule the event and contact ticket purchasers. If the event cannot be rescheduled, ticketholders should call the Box Office at 303-492-8008 to arrange for ticket credit.
